Performance Management

Human Resources , Legal

55min

Course Overview

This course seeks to challenge your thinking and approach to managing performance and equip you with the ability to:

take a holistic approach to people management and use this to assist in effective decision making for people management matters;
define and articulate high performance within an organisation;
manage performance within the day to day operations of an organisation and how to deal with concerns about performance;
identify legal risks in the context of performance management; and
recognise what amounts to high performance culture and how organisation's can develop and improve their culture.

This course is suitable for HR and L&D professionals at all levels, and anyone who is involved in managing performance within their organisation.

1 hour

Module1	A holistic approach to performance management In this component we discuss: the challenges of performance management; and the People Management Quadrants (PCS developed paradigm to assist with strategic decision making on people matters).
Module 2	Defining what performance is In this component we discuss: examples of performance related issues; what does good look like; learning from experience; developing performance criteria; and the first five minutes.
Module 3	Managing performance through the employment life cycle In this component we discuss: difficult conversations; the Golden Rule; performance management systems; performance appraisals; performance improvement plans; disciplinary action; and common questions about managing performance.
Module 4	Consequences of poor performance and failure to manage poor performance In this component we discuss: unfair dismissal; general protections claims; bullying claims; and non-legal consequences.
Module 5	Creating a high performance culture In this component we discuss: V-S-C model; and culture of communication.

Completion of the course requires a licence, which is issued upon registration and payment.

A standalone licence for this course is $195.00 including GST.

Discounts are available for organisations purchasing ten or more licences. Please email info@peopleculture.com.au to request a quote.